Thursday, March 12, 2020

Opinion Outpost – This is probably the meanest response I have ever gotten to a request for help -


Opinion Outpost – This is probably the meanest response I have ever gotten to a request for help -
The survey site "Opinion Outpost" came across my desk the other day. It was recommended to me by a friend. I tried to sign up for an account, but I accidentally put in the current year instead of my birth year. Their signup website is absolutely terrible, and did not allow any corrections to be made. It just came back with "You must be at least 18 years old to participate." Then it permanently locked me out from signing up. I went to their help desk and sent a request for help. I received back (4 days later, after 3 more emails trying to explain what happened,) the absolute meanest, most evil response I have ever received from ANY company. I am posting their response here to see if anyone else has had problems with this terrible business, or a similar one. Their response to my request for help was:

"Thank you for your email.

Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding."

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.